John & Sylvia - Wills Road, Somers

To whom it may concern:

Last October we purchased a property in Somers listed by Jackie from the Coast Real Estate.

Throughout our dealings with Jackie we found her standard of service to be very professional.  All negotiations were handled in a clear and logical manner and all the steps in the purchase were properly explained.

Jackie kept us fully informed throughout, was on time for appointments and always did what she had promised she would do. The follow up once the purchase was completed again demonstrated her commitment to providing the sort of service we would hope to expect but all too often don’t receive.

This resulted in a smooth, worry free purchase and so we are very confident in recommending Jackie and the Coast Real Estate team and would not hesitate in using Jackie in any future land dealings.

Yours truly    

Paddy & Alex - Beauford Road, Red Hill South

Dear Jackie,

You told us that your philosophy in selling real estate was to create a situation with which everyone - buyers and sellers alike - would be happy.  That’s exactly what happened in our case.  I know your client was very pleased with the price we paid, and we couldn’t be more delighted with our new house. Well done, and thank you. . . Your bright smile and willingness made buying the house a more painless and pleasant experience than it might have been. The Coast Real Estate’s pricing framework lets everyone know where they are and I wouldn’t be a bit surprised to see it adopted by other agents.  It helped us to make up our minds quickly, and we haven’t regretted our decision for a second.

Alex and I have no hesitation in commending you and Coast Real Estate to anybody trying to buy or sell a house in this part of the world. Feel free to quote us in your promotional material, and again sorry for the delay. I hope you’re continuing to enjoy the success you deserve and that you’re still enjoying your work.

With best wishes

Murray & Vee - Keiller Avenue, Parkdale

Dear David & Cheryl

Just a quick note to say thanks for helping us find our new home.  Have listed some of the things we appreciated most, so you can continue doing such an outstanding job.

• Your honesty with the selling price range of our new home
• Your knowledge of the local area
• Your availability before and after sale contract was signed
• Taking us through the Section 32 page by page

We are so grateful to both you and Cheryl for making this process so painless. We had been looking around for awhile, and had almost given up! During the process, our growing cynicism toward real estate agents only lead to more frustrations and pessimism that we were not going to find a new home. We just wish we had come to you guys when we first started looking around for houses. You were a breath of fresh air! We would not hesitate recommending you to our family and friends, which we hope is the biggest compliment we can give you.

Thanks again

Michael & Gaenor - East Crescent, Somers

“We have had a terrific experience with Jackie from The Coast Real Estate when both buying and selling our home.  In our case we bought before selling which is a stressful way to go but Jackie not only sold our old house at our target price but we were able to make the transition without bridging finance.  This was not luck but hard methodical work and never being too busy to seize the moment to close the deal when the right buyer appeared.”

Simon- South Beach Road, Somers

Dear Jackie and David

I’m writing just to say a huge THANK YOU for your wonderful, competent and friendly service with respect to my recent purchase of the property at Somers.Having run businesses for more than two decades, whose primary focus has always been providing exemplary service to our customers, it is an abundant joy to work with people who are evidently as committed as I am to doing just that!

No matter what many of us may like to say about the way we have been treated by people in the Real Estate industry in the past, the experience I have enjoyed working with you both makes past poor experiences a far-distant memory. From having Jackie contact me out of the blue several months after my last conversation with her – having remembered specifically what I was looking for – to the professionalism with which everything has subsequently been handled, the experience has been first class all the way.

Furthermore, it has been a pleasure to deal with real people – with whom I feel I’ve established a close rapport based on the range of contact we’ve established as lasting far beyond this current transaction – and look forward to having it continue well into the future.

You do yourselves – and your industry – proud! Thank you!

Andrew & Sandy - Stewart Avenue, Parkdale

Hi David & Cheryl 

Just a short note to thank you for all you did in helping us secure our new property in Parkdale.  We are most pleased to soon be moving into the neighborhood, something which may not have happened had you not been the sales consultant.  Your professionalism and expertise in managing the negotiation between parties was commendable and the after sale personal touch of flowers and champagne made Sandy and I feel like we have definitely made the right decision moving to the area.  

Hopefully our relationship will extend beyond business and we may be able to have the odd coffee or two amongst the friendly atmosphere of the Parkdale strip.

Once again, thanks!  

Regards

Andrew & Wendy - John Street, Mordialloc

Dear David

We would like to thank you very much for your courteous, helpful and highly professional service during our purchase of John Street, Mordialloc.

At all times we felt we were dealing with an agent of the highest integrity, explaining at great length our rights and obligations. You were also very patient and always prepared to answer our questions and find any information for us.

We were also very impressed with your extra efforts to travel to the other side of the city to get the contract signed and chase up architects for building plans.

It is a pleasure to deal with somebody who has your best interests at heart and runs a highly ethical business. We would highly recommend The Coast to any potential buyers or sellers and look forward to doing business again some day.

Wishing you, Cheryl and your family a Merry Christmas and a Happy New Year and hope to join you for a surf one day. Best wishes  

Robert & Shirley - Wills Road, Somers

To Jackie & David

Our sincere thanks for the excellent service shown to us during the recent purchase of our house.  It was especially nice that Jackie was waiting to personally welcome us with the keys to our new home.  Your gift and kind thoughts for our future happiness in Somers was really appreciated.

With Kind Regards

Irene - Eveline Avenue, Parkdale

Dear David

Thank you for your assistance during the past 6 weeks, not only in the purchasing of the above property but for your answers to my many questions, your suggestions re: decorating, etc, and your help and offers of help concerning the ‘surveying’. You went above and beyond what I expected from a vendor’s agent in assisting me, the purchaser, thus putting my mind at rest concerning a few worrying issues. Once again, many thanks.

Sincerely

Mick & Janice - Nepean Highway, Parkdale

Dear David

We would like to thank you for your involvement in the recent purchase of Nepean Highway Parkdale.  Thank you for your professional approach towards us. We found you very easy to talk to and your feedback regarding the property and the needs of the vendors were very honest; you kept us informed at all times which we appreciated very much.  Your constant feedback to us in helping us purchase this property was very helpful and we were very excited when our offer was accepted from the vendors. We would happily do business with you again and would certainly recommend you to our family and friends if they were considering either purchasing or selling. We wish you well in future sales. Thank you once again for everything.

Looking forward to dealing with you again. Regards

Kevin & Sandra - Laburnum Street, Parkdale

David . . . I don’t believe there’s been many conversations since our settlement; however I would like to thank you for your service, co-operation and co-ordination for the purchase of Laburnum Street. You certainly made it an amicable and respectful process in an industry not exactly known for it.  Thank you for all your help over the last few months; those additional viewings, further requests for information, facilitation of the communication between parties and not forgetting the flowers and Champagne awaiting our arrival.    It was most definitely a warm Welcome to Parkdale.

Thanks

Chris & Sundeep - Warrigal Road, Parkdale

Hi David

I thought it was about time that I dropped you a note to thank you for your assistance with our recent property purchase. We have now been in the property for almost 3 months and in that time have become very comfortable in our new home. Sundeep gave birth on the 5^th July to a little girl so it is a busy home now in deed.Thank you for your guidance, honesty and integrity in assisting with the settlement. Your care in dealing with both parties was evident and appreciated. Shame that the real estate industry is not populated with more professionals like yourself! 

Hope business is going well. All the best

Antonia - Como Parade East, Parkdale

Dear David

With great excitement, I have moved into the unit in Parkdale that I purchased from the Coast Real Estate. I am really enjoying living there and I just want to let you know how helpful you were during the process of buying the property. You provided great service and assistance with great respect for both parties. In the future, I and my family will go through The Coast for any property business, either selling or purchasing. Thank you again for all your help.

Yours sincerely

Brett & Emma - McSwain Street, Parkdale

Dear David

We would like to thank you for your assistance in the purchase of our first home.

We found your service to be friendly, genuine and professional. Being first home buyers, you offered us invaluable and ‘unbiased’ advice which we greatly appreciated. At no time did we feel pressured and you ensured we understood and were comfortable with every step of the process from making an offer to settlement.  We have absolutely no hesitation in recommending you to our family and friends and you will be the first person we call if we need an agent in the future.  Your honest and enthusiastic approach was a pleasure to deal with. Thank you again for helping us through such a big step in our lives.

Yours sincerely

Brendan & Emma - Herbert Street, Parkdale

Dear David

We write to thank you for the wonderful service you provided during the purchase of our new home. The purchase (and sale for that matter), of a house is an extremely stressful and anxious time for all involved. Your honesty, open communication and approachable manner made the experience comfortable and put our minds to ease.  We appreciated not having to deal with any pressured, badgering phone calls we had become accustomed to from dealings with other real estate agents. Nor did we feel that you were "pretending" to be on our side. Your honest approach was very refreshing and to be commended.  We are absolutely delighted in our decision to move to Parkdale, what a little slice of heaven!

Yours Sincerely

Michael & Beth - Alameda Street, Parkdale

Dear David

Whilst I suspect that you get few accolades from purchasers, Beth and I thought it appropriate to write to you following our purchase of the above.  Having arrived from England where the process is entirely different, your negotiations with us were thoroughly professional, and the assistance you gave us with the transaction generally was invaluable.  Whilst I cannot honestly say that our dealings with you were enjoyable, what I can say is that if we ever decide to sell the property, you will be the first person we speak to.

Kind Regards

Yours sincerely